Delivery Policy

Welcome to our Delivery Policy page. Here you will find all the information regarding the shipping and delivery of your purchases from our store. We deliver across the United Kingdom (including Northern Ireland) and internationally to most of Europe, as well as the United States, Canada, Australia, New Zealand and the United Arab Emirates.

Shipping Options

Home Delivery (Royal Mail Tracked)

All home deliveries are sent via Royal Mail with full tracking. Available across the entire UK including Northern Ireland.

• Standard Delivery (Royal Mail Tracked 48): 2-3 business days - £2.99 or free on orders over £25
• Express Delivery (Royal Mail Tracked 24): 1-2 business days - £4.99 or free on orders over £35

Collection Point Pickup (Evri ParcelShop)

Collect your order from a nearby Evri ParcelShop at a time that suits you. Available across mainland Great Britain (England, Scotland and Wales).

• Standard Collection: 2-3 business days - £2.99 or free on orders over £25
• Express Collection: 1-2 business days - £4.99 or free on orders over £35

Collection point pickup is not currently available for Northern Ireland addresses.

International Delivery

We ship to most of Europe, plus the United States, Canada, Australia, New Zealand and the United Arab Emirates. International shipping rates are calculated live at checkout based on your destination and order weight, and are charged in GBP (£). You'll see the available delivery options and prices before you pay.

• Delivery typically takes 5-10 business days depending on the destination and carrier.
• Free international shipping on orders over £148.
• Any import duties, taxes or customs charges levied by the destination country are the recipient's responsibility and are not included in the price paid at checkout.
• It is the customer's responsibility to ensure that the products they order can be lawfully imported into their country.

Order Processing

All orders are processed the same working day before 3PM Mon-Fri and are shipped the same day. Any orders made after 3PM or placed on the weekend get shipped out the next working day.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with your tracking number. You can track your order on the carrier’s website.

Northern Ireland

We deliver to Northern Ireland via Royal Mail Tracked. Please note that due to the Windsor Framework, orders to Northern Ireland may require customs processing which can occasionally add a small delay to delivery times. Home delivery options and pricing are the same as mainland UK.

Contact Us

If you have any questions about our delivery policy, please contact our customer service team at info@snusbox.co.uk.